01
Information We Collect
When you visit or use the Shaktiipuja website,
submit an enquiry, make a booking, or use our
available services, we may collect certain
information that is necessary to provide and
manage those services.
Information may include:
-
Full name
-
Mobile or WhatsApp number
-
Email address
-
Booking-related information
-
Service or puja-related details that you provide
-
Enquiry and communication information
-
Transaction or payment reference information
where required
Important:
Shaktiipuja does not intend to store sensitive
payment credentials such as card CVV, UPI PIN or
similar authentication information on its regular
website database.
02
How We Use Your Information
The information we collect may be used for the
following purposes:
-
To process and manage your booking
-
To respond to your enquiries
-
To communicate with you regarding your selected
service
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To provide customer support
-
To verify payment or transaction status
-
To provide booking and service-related updates
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To improve our website, services and user experience
-
To prevent fraud, misuse or unauthorised activity
-
To comply with applicable legal and regulatory
requirements
03
Booking & Service Information
When you book a puja, havan, chadawa or another
service available through Shaktiipuja, we may
collect information required to identify, process
and fulfil your booking.
The information may be used for service coordination,
booking confirmation, customer support and other
communication directly related to your selected service.
Where a mobile or WhatsApp number is provided,
it may be used for relevant booking or service-related
communication.
04
Online Payments
Shaktiipuja may offer online payment options through
authorised third-party payment gateway or payment
service providers.
During the payment process, payment-related
information may be processed directly by the
applicable payment service provider in accordance
with its own terms, privacy policy and security practices.
💳
Secure Payment Processing
Shaktiipuja does not intend to store sensitive
payment credentials such as card numbers, CVV,
UPI PIN or similar authentication credentials
in its regular website database.
Transaction-related information may be shared with
or processed by the applicable payment provider to
complete, verify or reconcile a payment transaction.
05
Information Sharing
We may share or provide access to relevant information
where reasonably necessary to operate our website,
process payments, provide services, respond to
enquiries or comply with legal obligations.
This may include:
-
Payment gateway and payment service providers
-
Website hosting and technical service providers
-
Communication and customer support service providers
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Authorised persons involved in service fulfilment
-
Government, regulatory or law-enforcement authorities
where legally required
Shaktiipuja does not intend to sell your personal
information for general commercial purposes.
06
Data Security
Shaktiipuja takes reasonable technical and
organisational measures to help protect personal
information against unauthorised access, misuse,
alteration, disclosure or loss.
However, no method of transmission over the internet
or electronic storage system can be guaranteed to be
completely secure. Therefore, we cannot guarantee
absolute security of information transmitted through
the internet.
07
Cookies & Website Technologies
Shaktiipuja may use cookies and similar technologies
to support website functionality, security, performance
and user experience.
Cookies may also help us understand how visitors use
our website and identify areas where the website or
services can be improved.
You may manage or restrict cookies through your
browser settings. Disabling certain cookies may
affect some website functionality.
08
Your Rights & Choices
Depending on applicable law, you may have certain
rights and choices regarding your personal information.
-
Request information about personal data we may hold
about you
-
Request correction of inaccurate or outdated information
-
Request withdrawal of consent where applicable
-
Raise questions regarding the processing of your
personal information
-
Submit a privacy-related concern or complaint
To make a privacy-related request, please contact us
using the details provided below.
09
Contact Us
If you have any questions, concerns or requests
regarding this Privacy Policy, your personal information,
bookings or our data practices, you can contact us.
✦
Updates to This Privacy Policy
We may update this Privacy Policy from time to time
to reflect changes in our website, services, data
practices or applicable legal requirements. Any
updated version will be published on this page with
a revised effective date where appropriate.
