Privacy Policy

Effective Date: 20 August 2026

At SarvPuja, accessible through https://mediumslateblue-newt-884685.hostingersite.com/, we respect your privacy and are committed to protecting the personal information you provide while using our website and online Puja booking services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.

By using our website, booking a Puja, submitting an enquiry, or making a payment through our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

When you use SarvPuja, we may collect information necessary to provide our services, process bookings, communicate with you, and process payments.

Personal Information

Depending on the service you use, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing/Booking Address
  • Puja or Havan details
  • Puja date or preferred date
  • Gotra, where required for a particular Puja
  • Sankalp or Manokamna details voluntarily provided by you
  • Any other information you voluntarily submit through our website

You are requested to provide accurate information when making a booking.


2. Payment Information

SarvPuja may offer online payment facilities for Puja and Havan bookings.

Payments may be processed through third-party payment gateway providers such as Razorpay.

When you make an online payment, payment-related information may be processed directly by the applicable payment gateway. We do not intentionally store your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials on our website.

Payment processing is subject to the privacy policy and terms of the respective payment service provider.


3. How We Use Your Information

We may use the information collected from you for the following purposes:

  • To process and confirm Puja bookings
  • To arrange the requested Puja or Havan service
  • To process payments and verify transactions
  • To communicate with you regarding your booking
  • To contact you regarding changes, confirmations, or service-related information
  • To respond to customer support requests
  • To provide booking confirmations and receipts
  • To maintain records of transactions
  • To improve our website and services
  • To prevent fraudulent or unauthorized transactions
  • To comply with applicable laws and legal requirements

We do not use your personal information for purposes unrelated to our services without a lawful basis or your consent where required.


4. Puja and Religious Information

Some Puja services may require information such as your name, Gotra, Sankalp, Manokamna, or other details necessary for performing or arranging the requested religious service.

Such information is provided voluntarily by you and is used only for the relevant Puja, booking, communication, or service-related purpose.

We request users not to submit unnecessary sensitive personal information through our website.


5. Cookies

SarvPuja may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Keep your session active
  • Remember certain preferences
  • Understand website usage
  • Improve website performance
  • Support essential website functions
  • Improve security

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.


6. Third-Party Services

Our website may use third-party service providers for specific functions, including:

  • Payment processing
  • Website hosting
  • Email delivery
  • Analytics
  • Security
  • Website performance

These third-party providers may process information according to their own privacy policies and applicable laws.

We do not sell or rent your personal information to third parties.


7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.


8. Sharing of Information

We may share your information only when reasonably necessary for providing our services or fulfilling legal obligations.

This may include sharing relevant information with:

  • Payment gateway providers
  • Service providers involved in fulfilling your booking
  • Website or technology service providers
  • Customer support providers
  • Government authorities or law-enforcement agencies when legally required

We do not sell, rent, or commercially trade your personal information.


9. Communication

By providing your mobile number or email address, you may receive communications related to:

  • Booking confirmation
  • Payment confirmation
  • Puja-related information
  • Changes to your booking
  • Customer support
  • Important service notifications

Service-related communication may be necessary to complete or manage your booking.

You may contact us if you believe you are receiving unnecessary promotional communications.


10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Completing your booking
  • Maintaining transaction records
  • Providing customer support
  • Resolving disputes
  • Preventing fraud
  • Meeting accounting, tax, legal, or regulatory requirements

When information is no longer required, it may be deleted or securely disposed of where reasonably possible.


11. External Links

Our website may contain links to third-party websites or services.

SarvPuja is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.


12. Children’s Privacy

Our services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.


13. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Ask questions about how your information is used
  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the details provided below.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically.


15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

SarvPuja

Address:
House No. 438, Vinayak City,
Barod Road, Agar Malwa,
Agar, Madhya Pradesh – 465441, India

Phone:
+91 62328 82874

Email:
support@mediumslateblue-newt-884685.hostingersite.com

Website:
SarvPuja


Last Updated: 20 August 2026