Terms & Conditions

Effective Date: 20 August 2026

Welcome to SarvPuja. These Terms & Conditions govern your use of the SarvPuja website and our online Puja and Havan booking services.

By accessing or using SarvPuja, placing a booking, or making a payment through our website, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our services.


1. About SarvPuja

SarvPuja provides an online platform through which users can explore and book available Puja, Havan and related religious services.

Our website is intended to make the process of discovering and booking religious services more convenient for devotees.


2. Eligibility

By using our website, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information provided by you is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not misuse the website or attempt to interfere with its operation.

3. Puja Booking

Users may select an available Puja or Havan service and submit the information required for the booking.

Depending on the selected service, information may include:

  • Name
  • Mobile number
  • Email address
  • Puja date
  • Gotra
  • Sankalp or Manokamna
  • Other information specifically requested for the selected service

You are responsible for ensuring that the information provided during booking is accurate.

SarvPuja shall not be responsible for problems caused by incorrect or incomplete information provided by the customer.


4. Online Payments

SarvPuja may provide online payment facilities through third-party payment gateway providers such as Razorpay.

The applicable amount displayed at the time of booking must be paid to confirm the booking.

Once a successful payment is received, the booking may be considered confirmed subject to the availability and applicable terms of the selected service.

SarvPuja does not intentionally store complete debit card, credit card, UPI PIN, banking passwords, or other sensitive payment credentials on its website.

Payment processing is subject to the terms and policies of the applicable payment gateway.


5. Pricing

The price applicable to a Puja or Havan service will be the price displayed on the website at the time of booking.

SarvPuja reserves the right to change prices, services, offers, or availability at any time.

Any price change will generally not affect an already completed and confirmed booking unless otherwise required due to an obvious pricing error or other exceptional circumstance.


6. Booking Confirmation

A booking may be confirmed after:

  1. The required booking information has been submitted.
  2. The applicable payment has been successfully received, where payment is required.
  3. The requested service is available.

Customers may receive booking or payment-related communication through their registered email address or mobile number.


7. Puja Date and Scheduling

The Puja date selected by the customer should be entered carefully.

In certain circumstances, the scheduled date or time may need to be changed due to:

  • Religious calendar considerations
  • Temple or service availability
  • Weather or local conditions
  • Operational circumstances
  • Unforeseen events
  • Other circumstances beyond our reasonable control

If a significant change is required, SarvPuja may contact the customer using the contact details provided during booking.


8. Customer Responsibilities

Customers are responsible for:

  • Providing accurate booking information.
  • Providing a valid mobile number and email address.
  • Selecting the correct Puja service.
  • Checking the booking details before payment.
  • Maintaining access to their registered email/mobile number.
  • Not providing false or misleading information.
  • Not attempting fraudulent or unauthorized transactions.

9. Cancellation and Refunds

Cancellation and refund requests will be handled according to our Refund & Cancellation Policy.

Where a refund is approved, the refund will generally be processed through the applicable payment method or payment gateway, subject to processing timelines.

Certain services may have specific cancellation conditions because arrangements may begin after a booking is received.

Customers should review the applicable cancellation and refund terms before completing a booking.


10. Service Availability

While we make reasonable efforts to keep the information on our website accurate and up to date, we do not guarantee that every Puja or Havan service will always be available.

SarvPuja may temporarily suspend, modify, or discontinue a service when necessary.


11. Religious Services

Puja and Havan services are religious and devotional services.

Any spiritual, religious, personal, or traditional beliefs associated with a Puja are matters of individual faith.

SarvPuja does not guarantee any particular spiritual, financial, legal, medical, personal, or other outcome from participating in a Puja, Havan, prayer, or religious ritual.


12. Website Content

The content available on SarvPuja, including text, images, descriptions, graphics, logos, and other materials, is provided for general informational and service-related purposes.

We make reasonable efforts to maintain accurate information, but minor errors or omissions may occasionally occur.

SarvPuja reserves the right to correct, update, modify, or remove website content when necessary.


13. Intellectual Property

Unless otherwise stated, the content, design, branding, graphics, logos, text, and other materials available on the SarvPuja website are owned by or licensed to SarvPuja.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.


14. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website.
  • Introduce malicious code, viruses, or harmful software.
  • Interfere with website security or functionality.
  • Submit fraudulent booking or payment information.
  • Use another person’s information without authorization.
  • Attempt to exploit or abuse the booking or payment system.

SarvPuja reserves the right to restrict or terminate access where misuse is suspected.


15. Third-Party Services and Links

The website may use or link to third-party services, including payment gateways and other external websites.

SarvPuja is not responsible for the content, availability, security, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.


16. Limitation of Liability

To the extent permitted by applicable law, SarvPuja shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or services.

We are also not responsible for delays or failures caused by circumstances beyond our reasonable control, including technical failures, internet disruptions, natural events, government restrictions, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.


17. Privacy

Your use of SarvPuja is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy before using our services.


18. Changes to These Terms

SarvPuja may update these Terms & Conditions from time to time.

Updated terms will be published on this page along with the revised effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.


19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website or services shall be subject to the jurisdiction of the appropriate courts in India.


20. Contact Us

If you have questions regarding these Terms & Conditions, your booking, payment, or our services, you can contact us at:

SarvPuja

Address:
House No. 438, Vinayak City,
Barod Road, Agar Malwa,
Agar, Madhya Pradesh – 465441, India

Phone:
+91 62328 82874

Email:
support@mediumslateblue-newt-884685.hostingersite.com

Website:
SarvPuja