Acceptance of These Terms
By accessing or using the Shaktiipuja website, you agree to comply with these Terms & Conditions, along with our Privacy Policy and Refund Policy.
If you do not agree with any part of these terms, please do not use the website or place a booking through the website.
Puja, Havan & Devotional Services
Shaktiipuja provides an online platform through which users can explore and book available puja, havan, chadawa and temple-related devotional services.
The exact nature of each service, its description, availability, inclusions and applicable charges will be displayed on the relevant service or booking page.
Booking & User Responsibilities
When placing a booking through Shaktiipuja, you are responsible for providing complete and accurate information.
- Provide your correct name and required booking information.
- Provide an active mobile or WhatsApp number where applicable.
- Review the selected service before completing payment.
- Check that the information submitted for the booking is accurate.
- Do not intentionally provide false or misleading information.
Shaktiipuja may contact you using the information provided during booking when communication is necessary for the selected service.
Payments & Transaction Processing
Applicable charges for a selected service will be displayed during the booking process. You are responsible for completing the payment required for the selected service.
Third-Party Payment Processing
Online payments may be processed through an authorised third-party payment gateway. Payment processing may therefore be subject to the payment gateway's own terms, conditions, security procedures and privacy practices.
Shaktiipuja does not request or store your complete card, banking or other sensitive payment credentials through ordinary website communication.
If a payment fails, is cancelled, reversed or remains incomplete, the booking may not be treated as successfully completed until the payment status is confirmed.
Accuracy of Booking Information
Information provided during booking may be used to identify the booking and communicate with you regarding the selected service.
You should ensure that the information submitted by you is accurate and up to date. Shaktiipuja is not responsible for communication issues caused by incorrect or incomplete information provided by the user.
For information about collection and handling of personal data, please refer to our Privacy Policy.
Service Video Communication
Where the selected service includes a service video, Shaktiipuja will use the WhatsApp number provided during booking for sending the applicable video or related service communication.
The service video is provided as a record or communication related to the applicable devotional service and should not be interpreted as a guarantee of any particular spiritual or worldly result.
Cancellation and Refund Policy
Cancellation and refund eligibility depends on the nature and status of the selected service.
Please review our separate Refund Policy before placing a booking. Any applicable cancellation or refund conditions will be handled in accordance with the Refund Policy and the details applicable to the selected service.
Where a payment has been successfully completed but the booking requires verification, the booking may remain subject to confirmation before the service is considered final.
Website & Service Limitations
Shaktiipuja makes reasonable efforts to keep the website and service information accurate and accessible. However, temporary interruptions may occur due to technical issues, maintenance, internet connectivity, third-party services or circumstances beyond reasonable control.
Shaktiipuja shall not be responsible for losses arising solely from inaccurate information supplied by a user, unsuccessful communication caused by incorrect contact details, or interruptions caused by third-party services.
Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot lawfully be excluded under applicable law.
Changes to These Terms
Shaktiipuja may update these Terms & Conditions from time to time to reflect changes in services, website functionality, legal requirements or operational practices.
The updated version will be published on this page with a revised effective date where appropriate. Users are encouraged to review this page periodically.
Questions About These Terms?
If you have questions regarding these Terms & Conditions, bookings or our services, you can contact Shaktiipuja using the details below.
Shaktiipuja
Email: support@shaktiipuja.com
Phone / WhatsApp: +91 62675 76871
Address:
House No. 438, Vinayak City,
Barod Road, Agar Malwa, Agar,
Madhya Pradesh - 465441